Refund policy

Return & Refund Policy

At Paw Support Project, a portion of our proceeds is donated to nonprofit organizations and charitable causes. Because of the nature of our business and our commitment to supporting these organizations, all sales are final.

No Returns or Refunds

We are unable to accept returns, exchanges, or issue refunds once an order has been placed. This policy applies to all products and purchases unless otherwise required by applicable law.

Before completing your purchase, we encourage you to carefully review product descriptions, sizing information, and other available details to ensure the item is right for you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at pawsupportproject@gmail.com within 7 days of delivery. We will review the situation and, when appropriate, work with you to resolve the issue.

Our Commitment

Every purchase helps support our mission and our nonprofit partners. We sincerely appreciate your understanding of our final-sale policy and your support of our business and the causes we contribute to.

Thank you for helping us make a difference through every purchase.